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Wi-Fi Solution For Single & Chain of Hotels and Resorts

Wi-Fi Solution For Single & Chain of Hotels and Resorts

As per the recent study, 63% of business travelers globally check the availability of Wi-Fi services prior to booking a hotel, while 24% assume a hotel has internet. If majority of travelers are making hotel bookings based on Wi-Fi availability, providing them with such a service will ensure more customer loyalty. The aim of the hospitality industry is always to offer best-in-class services for the guests visiting the hotel. Hotel wifi service is a basic amenity in the guest’s check list. Hotels are in need of comprehensive wifi hotspot software that manages high speed internet access for guests, allows fair distribution of bandwidth, pre-integrated system with hotel PMS integration, and unified hotel internet billing system, to offer smooth internet services to guest for meetings, conferences, seminars, events, Workcations are the evolution of “Remote-Work and Vacation”. Transform the remote work life by embracing this new trend and make your property the perfect workcations spots with the most reliable and best WiFi Connectivity.

Hotel Hotspot Software, Internet Access Control, PMS Integration, Bandwidth Management and Customizable Login Solution

24online Hospitality Internet Access (HIA) management solution, offers the most comprehensive and unified hotel internet billing solution as well as hotel bandwidth management solution for single and chain of hotels. 24online HIA has been designed and developed specially for the hospitality with features like access control, bandwidth management, guest management, AAA, internet billing, service management etc. 24online HIA is smart enough to restrict unauthenticated traffic from accessing the internal network, and allow only authenticated traffic to surf the internet. 24online HIA is integrated with all well-known Property Management Systems (PMS) in the market. 24online access controller is ideally offered as stand-alone solution with loaded features, but it also offers the flexibility to be integrated with third party systems, offering freedom to hoteliers for providing one-step-ahead services for their guests.

Features

Inbuilt RADIUS Server

  • PAP/CHAP support
  • Offers inbuilt Database

Authentication

  • Login through client exe/web-based
  • Device based auto-login

Authorization

  • Based on MAC and IP address
  • Re-Authorization Functionality
  • MAC Based Auto Login

Accounting

  • On hours, days, data transfer

  • Create Customizable Login Pages – HTTP Enabled
  • Device Based Login Pages – Mobile/Laptop
  • Location Based Captive Portal
  • Integrated with Social Media
  • Create Page for SMS OTP based login
  • User Self Registration
  • Promotions and Branding options

  • Supports Multiple ISP Links
  • Weight Based Round Robin Traffic Balancing
  • Immediate Failure Detection
  • Intelligently Redirect Traffic to Active Gateways

  • Pre-Integrated Solution With 15+ PMS
  • Guest Check-In & Check-Out Details
  • Supports Special Code based package allocation (Fidelio)
  • Auto-Synch facility post connectivity failure
  • Offers Consolidated Billing for Internet
  • Supports Centralized PMS System for Multi-location Property

  • Seamless Roaming (Wired to Wireless)
  • IP Pool Management
  • Login Once
  • Zero Configuration
  • DHCP and DNS
  • SmartNat
  • SNAT Management
  • Diagnostic Tools
  • Demographic Field Option
  • Basic Firewall System
  • Syslog Configurations
  • Swift User Migration Facility
  • Data backup and restore
  • Network Management Options
  • Network packet capture option for admin

  • Integrated with 15+ secured payment gateways
  • Facilitates online payment receivables
  • Flexible to integrate with any payment gateway
  • Integrated with 24online payment tracking

  • CRM Integration
  • Third Party Access Controller & Authentication System

  • Committed and Burstable Bandwidth
  • Individual and Shared Bandwidth Quota
  • Bandwidth Scheduling & Fair Usage Policy
  • Restrict Users Based on Data and Bandwidth

  • Event based customizable email templates
  • Schedule alerts for renewal/package expiry
  • Alert users on in-correct login/failure
  • Complete Email Logs

  • Complete User Life Cycle Management
  • Account ID based User Credentials
  • Create| Activate| Suspend| Renew| Archive Users
  • Demographic Field Option
  • Room based multi-device policy
  • Guest Management Based Reports
  • Guest My Account

  • Prepaid & Postpaid packages
  • Create Hourly and Day based plans
  • Registration & Renewal packages
  • Guest check-out based package option
  • Create Complimentary | VIP | Business Centre Plans
  • Dedicated Conference |Banquet Hall Plans
  • Facilitates Topup for prepaid plans

  • Data Billing
  • Peak & Off-peak Billing
  • Pulse Based Rating
  • Pre-paid and Post-paid Billing
  • Customizable Multi-Service Invoice Template
  • Tax, Ancillary and Discount Facility

  • Branding & Customizable Coupon Templates
  • Create Package Coupons
  • Facilitates Online Coupon Purchase
  • Instant coupon generation in printable formats
  • Post coupon details directly to room via PMS
  • System generated username & passwords
  • In-built Ezprint printer configuration
  • Pin Aging - Coupons with expiry date

  • Integrated Solution with 24online HIA
  • In-built printer configuration in 24online HIA
  • One-time Three Coupon Configuration
  • Low-noise, high-speed printing
  • Communication interface parallel port
  • Print high-quality in low cost

  • Role Based Multiple Level Administration – Console & Admin GUI (ACL)
  • Change Password Options
  • Multi-functionality Dashboard Facility
  • Ease of admin interface
  • Quick configuration options

  • Admin GUI Usage Log - *Audit Reports
  • NetKapture| Weblogger | iView Integration
  • Reports in CSV/Printable/Graphical/PDF
  • Diagnostic and System Health Check Tools
  • MIS & BI Reports

  • Click-n-configure SMS Gateway
  • Integrated with well-known SMS gateways
  • Manage, Try and Create Facility
  • Facilitates different message templates
  • Send message at different events – Register/Renew/Login/Logout etc
  • Offers complete log of SMS sent
  • SMPP Support

  • Web Categories : Default (37+)
  • Block Domains and Ports
  • Protocols supported: HTTP, HTTPS
  • Block Malware, Adult sites
  • Custom Denied Message per Web Category
  • Safe Search Enforcement for Bing
Network Diagram
Hotel Network Diagram
Testimonials

  • Pacific International Hotels, Australia
    24online provided us with a gateway system so that we could provide broadband access to business and holiday guests at the touch of their fingertips.

    Pacific International Hotels,
    Australia

  • Hotel Le Meridien, Al Hada
    With the help of 24online we are able to segregate the bandwidth as per our requirement and manage the guests requirements very easily.

    Mr. Khalid M. Al Badani
    IT Manager (Le Meridien Al Hada)

  • Le-Meridien Hotel Medina, Saudi Arabia
    24online helps us with the authentication of guests, bandwidth control, and billing as well as the easy access management of the network which ultimately makes our guests satisfied. With the help of 24online we don’t have any kind of manual intervention in the process of internet access, everything has been automated.

    Muhammad Khawar Akram
    IT Manager

  • Hotel Pullman Kutching, Malaysia
    We were looking for a solution by which all our guests should pass through an authentication process and the hotel network is secured from any malicious threats or misuse of wireless connectivity. With the help of 24online’s right set of features we were able to cater all our guests with their choice of plans and secured internet access.

    Mr. Jimmy Ch’ng
    IT Manager

  • Hotel Anwar Al Madinah MovenPick
    We selected 24online HIA solution because of its excellent responsiveness to our requirements, a product which had right set of features and functionality for our hotel. 24online HIA solution is a matured and renowned product, its regular upgrades keep up the latest features required for a hotel, its post sales support, customization flexibility, easy to connect team and feature rich modules are some of the reasons we finalized with 24online.

    Mr. Syed Saddiq
    IT Manager

  • Country Inn Suite, Delhi
    With constant flow of national and international guests in the hotel for various events and occasions, seamless connectivity of internet is very important for our hotel. As most of the guests carry more than one device, it was also important for us to fairly distribute the bandwidth and ensure comprehensive reporting of the user surfing logs. After deploying 24online we are able to manage and control the internet access network more efficiently. It has several important features like Web logger, bandwidth management, prepaid internet coupons and billing functionalities which are very necessary for hotels like us.

    Mr. Rajnish Sharma
    IT Manager

  • Harmony Hotel, Etophia
    We decided to implement 24online HIA system mainly for its rich set of features, easy integration with existing network, its support of the major protocols and simplified management. Overall the support received has been very remarkable.

    Mr. Andualem Taddesse
    IT HEAD

  • Nicon Luxury Hotels, Abuja
    Nicon Luxury is a property with state-of-art amenities including wired and Wi-Fi services across its 253 luxurious guestrooms and 22 suites. We were looking for solution that could enable us to create customized internet plans, manage bandwidth and provide complete log of users. Deploying 240nline has provided us a comprehensive platform to not only manage our internet access network smoothly but also simplify the Wi-Fi services.

    Mr. John CLETUS
    Information Technology Manager, Nicon Luxury, Abuja, Nigeria

For more information on Hotel Wi-Fi Billing and Bandwidth Management Software Solution, send us an email at sales(@)24onlinebilling(.)com

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