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As per the recent study, 63% of business travelers globally check the availability of Wi-Fi services prior to booking a hotel, while 24% assume a hotel has internet. If majority of travelers are making hotel bookings based on Wi-Fi availability, providing them with such a service will ensure more customer loyalty. The aim of the hospitality industry is always to offer best-in-class services for the guests visiting the hotel. Hotel wifi service is a basic amenity in the guest’s check list. Hotels are in need of comprehensive wifi hotspot software that manages high speed internet access for guests, allows fair distribution of bandwidth, pre-integrated system with hotel PMS integration, and unified hotel internet billing system, to offer smooth internet services to guest for meetings, conferences, seminars, events, etc.
24online Hospitality Internet Access (HIA) management solution, offers the most comprehensive and unified hotel internet billing solution as well as hotel bandwidth management solution for single and chain of hotels. 24online HIA has been designed and developed specially for the hospitality with features like access control, bandwidth management, guest management, AAA, internet billing, service management etc. 24online HIA is smart enough to restrict unauthenticated traffic from accessing the internal network, and allow only authenticated traffic to surf the internet. 24online HIA is integrated with all well-known Property Management Systems (PMS) in the market. 24online access controller is ideally offered as stand-alone solution with loaded features, but it also offers the flexibility to be integrated with third party systems, offering freedom to hoteliers for providing one-step-ahead services for their guests.
Inbuilt RADIUS Server
Pacific International Hotels, Australia
24online provided us with a gateway system so that we could provide broadband access to business and holiday guests at the touch of their fingertips.
Hotel Le Meridien, Al Hada
With the help of 24online we are able to segregate the bandwidth as per our requirement and manage the guests requirements very easily.
Le-Meridien Hotel Medina, Saudi Arabia
24online helps us with the authentication of guests, bandwidth control, and billing as well as the easy access management of the network which ultimately makes our guests satisfied. With the help of 24online we don’t have any kind of manual intervention in the process of internet access, everything has been automated.
Hotel Pullman Kutching, Malaysia
We were looking for a solution by which all our guests should pass through an authentication process and the hotel network is secured from any malicious threats or misuse of wireless connectivity. With the help of 24online’s right set of features we were able to cater all our guests with their choice of plans and secured internet access.
Hotel Anwar Al Madinah MovenPick
We selected 24online HIA solution because of its excellent responsiveness to our requirements, a product which had right set of features and functionality for our hotel. 24online HIA solution is a matured and renowned product, its regular upgrades keep up the latest features required for a hotel, its post sales support, customization flexibility, easy to connect team and feature rich modules are some of the reasons we finalized with 24online.
Country Inn Suite, Delhi
With constant flow of national and international guests in the hotel for various events and occasions, seamless connectivity of internet is very important for our hotel. As most of the guests carry more than one device, it was also important for us to fairly distribute the bandwidth and ensure comprehensive reporting of the user surfing logs. After deploying 24online we are able to manage and control the internet access network more efficiently. It has several important features like Web logger, bandwidth management, prepaid internet coupons and billing functionalities which are very necessary for hotels like us.
Harmony Hotel, Etophia
We decided to implement 24online HIA system mainly for its rich set of features, easy integration with existing network, its support of the major protocols and simplified management. Overall the support received has been very remarkable.
Best Western Premier Hotel, Nairobi
With the increasing flow of guests, we wanted to ensure that we offer smooth and seamless Wi-Fi access to all our guests coming in with multiple devices. We needed a system that helps in distributing the bandwidth and prioritizing it among different user types, maintaining the guest records, generating Wi-Fi coupons and enabling us to restrict unwanted traffic. The feature rich 24online HSIA controller deployed at our hotel facilitated seamless Wi-Fi connectivity to our guests in rooms, conferences, restaurants, lobbies, bar & lounge, as well as other areas of the property successfully.
Nicon Luxury Hotels, Abuja
Nicon Luxury is a property with state-of-art amenities including wired and Wi-Fi services across its 253 luxurious guestrooms and 22 suites. We were looking for solution that could enable us to create customized internet plans, manage bandwidth and provide complete log of users. Deploying 240nline has provided us a comprehensive platform to not only manage our internet access network smoothly but also simplify the Wi-Fi services.
For more information on Hotel Wi-Fi Billing and Bandwidth Management Software Solution, send us an email at sales(@)24onlinebilling(.)com